We do not require gratuity or build it into the price, but please, take into consideration the team working your event. If you feel the quality of their service was outstanding a 15% gratuity would be much appreciated.
We take cancellations on a case by case basis. In certain circumstances we don’t want to penalize our customers for sudden cancellations. Please call and discuss with John. Otherwise, deposits (minus a processing fee if applicable) will be returned if we are given 30 days notice before the day of your event.
We will park in your yard if the driver determines it is firm and level enough to handle the weight of the truck. Please confirm there are no parts of your septic system in the area, as well as any irrigation fixtures. IF YOU INSIST WE PARK ON YOUR YARD WE ARE NOT RESPONSIBLE FOR ANY DAMAGES! We would advise you to notify us beforehand if you plan for us to park in your yard.